NOTE ABOUT PERFECT ATTENDANCE CAMPAIGN REWARDS

NOTE ABOUT PERFECT ATTENDANCE CAMPAIGN REWARDS


It has come to our attention that the logs used to calculate the outcome of the Perfect Attendance Campaign were 1 hour off; therefore, rounds completed between 23:00 and 23:59 Server Time on a given day were not counted for that day, but for the day after.

The reason for this error was that our server's internal clock runs on Daylight Savings Time, and thus was set to PDT, while the in-game clock is fixed to "Server Time" (PST), since changing to and from PDT twice a year would complicate time based mechanics such as Tickets, Dispatch Requests, etc. The logs that we used to calculate the campaign results were based on the internal PDT clock, rather than the in-game PST clock, and were thus 1 hour later than they should have been. We sincerely apologize for the mistake, and will be careful in the future to avoid similar issues.

As a result of the error described above, a number of players received fewer cubes than they were supposed to receive. We will be recalculating the results and sending out the missing cubes during next week's maintenance. (Because we must pull a large number of logs from the server in order to perform the recalculation, we will need to wait for maintenance.) Thank you all for your cooperation.