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 Fake Contact Info?

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Valkyrie
Zwiebel Force
Sakura1
aosepsa
Tuskin
AnTi90d
exoakutsu
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exoakutsu
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Adept Poster
exoakutsu

Male Posts : 707
Join date : 2012-11-15

Fake Contact Info? Empty
PostSubject: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 1:15 am

After sending over 400 support tickets on prizes I haven't received for the cf campaign and missing rt, I decided to see if I could find any sort of phone number in order to contact cs. If worse comes to worse, I can speak fluent japanese in order to talk to the japanese support agents.

But I found this number in a privacy policy thing.

Spoiler:
 

I'll try calling it in the morning seeing as how its night right now in california. Well, nothing ventured nothing gained.
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AnTi90d
Grand Poster
Grand Poster
AnTi90d

Male Posts : 3282
Join date : 2011-06-15
Age : 1007
Location : U.S.S.A - United Socialist States of America

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 2:05 am

http://investing.businessweek.com/research/stocks/snapshot/snapshot_article.asp?ticker=3810:JP

Quote :
Contact Info

Asahi Seimei Daitabashi Building

4th Floor

1-22-19, Izumi

Suginami-Ku

Tokyo, 168-0063

Japan

Phone: 81 3 5355 2085

Fax: 81 3 5355 2086

Please, let us know what happens when you call. I accidentally missed the CF that gave premature tickets, so I got all of my prizes.. but, still, that's shitty as fuck that they (CBEN) messed up, screwed everyone that played CF that night over and won't respond to customer service. Someone on the official forum even mentioned that a guy was blocked on CB's Facebook page for even asking about it there.

-----edit-----

I also found this:

http://www.yellowpages.com/san-jose-ca/mip/cyberstep-communications-inc-481974996

Quote :
777 N 1st St,

San Jose, CA 95112

(408) 320-4911

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exoakutsu
Adept Poster
Adept Poster
exoakutsu

Male Posts : 707
Join date : 2012-11-15

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 12:20 pm

Update:

The 408-660-3051 number is not cyberstep but a locksmith company that moved in. However it was the correct address.

The 408-320-4911 number that anti suggested keep me on endless ring for 4 minutes then it hung up on me. No straight to voicemail or anything. I'll probably try again later.

Haven't tried the Japanese support center ones yet.
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exoakutsu
Adept Poster
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exoakutsu

Male Posts : 707
Join date : 2012-11-15

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 3:46 pm

Update:

The 408-320-4911 number is still just an endless ring then it hangs up on me.

Every Japanese number I called basically told me this, "Fuck off we don't deal with these types of problems, use the contact support tickets to ask for help in the EN games." No help what so ever and they didn't give me any contact info for the EN sites.
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AnTi90d
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AnTi90d

Male Posts : 3282
Join date : 2011-06-15
Age : 1007
Location : U.S.S.A - United Socialist States of America

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 4:14 pm

So, it's confirmed that CSEN offices are abandoned on normal workdays at normal work times.. and CSJP doesn't give a flying fuck about CBEN.

You might try on Wednesday night when the GMs have to be at the office to do the updates.

I wish I had played videogames less and learned more hacking techniques.. It would be hilarious if someone vandalized CBEN's main page to bring to light that they aren't answering customer service emails.. or if someone in Cally actually stalked the CSEN office and managed to kidnap a GM and release a video of them explaining why they are so lazy and can't be bothered to answer support emails.. under as much physical duress as possible..
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Tuskin
Do not charge RT
Tuskin

Male Posts : 2811
Join date : 2011-01-25

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 4:32 pm

just post porn in the forums and see how much time it takes for them to remove it.
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aosepsa
용개형 보고있지? EE!!
aosepsa

Male Posts : 1595
Join date : 2013-11-26

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 5:04 pm

So EN Support is just... dead place from start.
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Sakura1
Crab
Crab


Female Posts : 5579
Join date : 2013-06-25
Location : Bad Cake I hope u choke on watermelons

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 6:28 pm

Well Nothing new, now its just been confirm CSEN ish just a ghost town
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Zwiebel Force
Cosmic Onion
Zwiebel Force

Male Posts : 11443
Join date : 2011-01-07
Age : 34
Location : Back on the No-Tomorrow-Lane

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 6:52 pm

M/b they're busy with the cards and all? LOL
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Valkyrie
Molcars Wearing Sunglasses
Molcars Wearing Sunglasses


Male Posts : 2457
Join date : 2011-01-23
Age : 29
Location : procrastinating somewhere

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 7:13 pm

@Zwiebel Force wrote:
M/b they're busy with the cards and all? LOL
Considering how they lack dilligigence in sending those cards, I'd say no.


Last edited by Valkyrie on Tue Jul 29, 2014 11:06 pm; edited 2 times in total
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AnTi90d
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AnTi90d

Male Posts : 3282
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Age : 1007
Location : U.S.S.A - United Socialist States of America

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 7:14 pm

There is the possibility that they are asleep in the office and are too lazy to get up and answer the phone.

Fake Contact Info? 1

..but, yeah.. I really think Wednesday night would be the time to call.
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aosepsa
용개형 보고있지? EE!!
aosepsa

Male Posts : 1595
Join date : 2013-11-26

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 7:37 pm

my imagination about C.S.

https://youtu.be/UrjVO7EKMV4?t=3m14s
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nzlk
Regular Poster
Regular Poster
nzlk

Posts : 403
Join date : 2011-05-07

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyTue Jul 29, 2014 11:16 pm

Their customer service/ticket responders have been dead for a while I think. I didn't get some charge bonuses from the Paypal spring gaming sale and sent in a couple of tickets, no response as of yet. I've more or less given up on it
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AnTi90d
Grand Poster
Grand Poster
AnTi90d

Male Posts : 3282
Join date : 2011-06-15
Age : 1007
Location : U.S.S.A - United Socialist States of America

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyWed Jul 30, 2014 12:39 am

Maybe people should try spamming the support desks for all of CS's games. I heard that most of CBEN's GMs hang out in Get Amped, so they might look at their emails more often.

Also, remember, for the cost of a few stamps, you too can mail dildos to Tempura.

Quote :
CyberStep Communications, Inc.
75 East Santa Clara, Suite1390
San Jose, CA 95113
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AhegaoMaster
野獣先輩
野獣先輩


Female Posts : 3335
Join date : 2013-08-07

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyWed Jul 30, 2014 1:32 am

love to see that again
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Guest
Guest



Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyWed Jul 30, 2014 2:28 am

@aosepsa wrote:
my imagination about C.S.

https://youtu.be/UrjVO7EKMV4?t=3m14s

yeeeee AVGN
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Sakura1
Crab
Crab


Female Posts : 5579
Join date : 2013-06-25
Location : Bad Cake I hope u choke on watermelons

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptyFri Aug 01, 2014 12:12 pm

also rigged gara. why havent anyone called the asian cops on CS or the goddam government on them yet
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Toilet-Flusher
Ace Poster
Ace Poster
Toilet-Flusher

Male Posts : 1045
Join date : 2011-06-13

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptySun Aug 03, 2014 12:11 am

^ that
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That_Wiesel_Guy
Legendary Poster
Legendary Poster
That_Wiesel_Guy

Male Posts : 4551
Join date : 2011-08-09
Age : 428

Fake Contact Info? Empty
PostSubject: Re: Fake Contact Info?   Fake Contact Info? EmptySun Aug 03, 2014 12:28 am

Missing 400rt for about 4 months. I know exactly why and they do too, but they never fixed the problem.
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Fake Contact Info? Empty
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