| Fake Contact Info? | |
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+7Valkyrie Zwiebel Force Sakura1 aosepsa Tuskin AnTi90d exoakutsu 11 posters |
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exoakutsu Adept Poster
Posts : 707 Join date : 2012-11-15
| Subject: Fake Contact Info? Tue Jul 29, 2014 1:15 am | |
| After sending over 400 support tickets on prizes I haven't received for the cf campaign and missing rt, I decided to see if I could find any sort of phone number in order to contact cs. If worse comes to worse, I can speak fluent japanese in order to talk to the japanese support agents. But I found this number in a privacy policy thing. - Spoiler:
What to do if you disagree with our privacy policy If you ever disagree with any of the terms of our Privacy Policy, you may immediately delete your Account. (For information about how to delete your account, see the "How to Update or Delete Your Personal Information and Profile" section below.) If you signed up to receive emails from us, you can opt out any time simply by clicking the "unsubscribe" link at the bottom of the email. We also encourage your feedback and inquiries about our Privacy Policy, and you may contact us by sending an email to: info@cyberstep.eu. You may also contact us by postal mail at: CyberStep Communications, Inc., 75 East Santa Clara, Suite1390, San Jose, CA 95113, ATTENTION: Privacy Policy Administrator. You may also telephone us at: 408-660-3051.
I'll try calling it in the morning seeing as how its night right now in california. Well, nothing ventured nothing gained. | |
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AnTi90d Grand Poster
Posts : 3282 Join date : 2011-06-15 Age : 1010 Location : U.S.S.A - United Socialist States of America
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 2:05 am | |
| http://investing.businessweek.com/research/stocks/snapshot/snapshot_article.asp?ticker=3810:JP - Quote :
- Contact Info
Asahi Seimei Daitabashi Building
4th Floor
1-22-19, Izumi
Suginami-Ku
Tokyo, 168-0063
Japan
Phone: 81 3 5355 2085
Fax: 81 3 5355 2086 Please, let us know what happens when you call. I accidentally missed the CF that gave premature tickets, so I got all of my prizes.. but, still, that's shitty as fuck that they (CBEN) messed up, screwed everyone that played CF that night over and won't respond to customer service. Someone on the official forum even mentioned that a guy was blocked on CB's Facebook page for even asking about it there. -----edit----- I also found this: http://www.yellowpages.com/san-jose-ca/mip/cyberstep-communications-inc-481974996 - Quote :
- 777 N 1st St,
San Jose, CA 95112
(408) 320-4911 | |
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exoakutsu Adept Poster
Posts : 707 Join date : 2012-11-15
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 12:20 pm | |
| Update:
The 408-660-3051 number is not cyberstep but a locksmith company that moved in. However it was the correct address.
The 408-320-4911 number that anti suggested keep me on endless ring for 4 minutes then it hung up on me. No straight to voicemail or anything. I'll probably try again later.
Haven't tried the Japanese support center ones yet. | |
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exoakutsu Adept Poster
Posts : 707 Join date : 2012-11-15
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 3:46 pm | |
| Update:
The 408-320-4911 number is still just an endless ring then it hangs up on me.
Every Japanese number I called basically told me this, "Fuck off we don't deal with these types of problems, use the contact support tickets to ask for help in the EN games." No help what so ever and they didn't give me any contact info for the EN sites. | |
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AnTi90d Grand Poster
Posts : 3282 Join date : 2011-06-15 Age : 1010 Location : U.S.S.A - United Socialist States of America
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 4:14 pm | |
| So, it's confirmed that CSEN offices are abandoned on normal workdays at normal work times.. and CSJP doesn't give a flying fuck about CBEN.
You might try on Wednesday night when the GMs have to be at the office to do the updates.
I wish I had played videogames less and learned more hacking techniques.. It would be hilarious if someone vandalized CBEN's main page to bring to light that they aren't answering customer service emails.. or if someone in Cally actually stalked the CSEN office and managed to kidnap a GM and release a video of them explaining why they are so lazy and can't be bothered to answer support emails.. under as much physical duress as possible.. | |
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Tuskin Do not charge RT
Posts : 2811 Join date : 2011-01-25
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 4:32 pm | |
| just post porn in the forums and see how much time it takes for them to remove it. | |
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aosepsa 용개형 보고있지? EE!!
Posts : 1595 Join date : 2013-11-26
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 5:04 pm | |
| So EN Support is just... dead place from start. | |
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Sakura1 Crab
Posts : 5579 Join date : 2013-06-25 Location : Bad Cake I hope u choke on watermelons
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 6:28 pm | |
| Well Nothing new, now its just been confirm CSEN ish just a ghost town | |
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Zwiebel Force Cosmic Onion
Posts : 11444 Join date : 2011-01-07 Age : 36 Location : Back on the No-Tomorrow-Lane
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 6:52 pm | |
| M/b they're busy with the cards and all? LOL | |
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Valkyrie Molcars Wearing Sunglasses
Posts : 2457 Join date : 2011-01-23 Age : 31 Location : procrastinating somewhere
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 7:13 pm | |
| - Zwiebel Force wrote:
- M/b they're busy with the cards and all? LOL
Considering how they lack dilligigence in sending those cards, I'd say no.
Last edited by Valkyrie on Tue Jul 29, 2014 11:06 pm; edited 2 times in total | |
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AnTi90d Grand Poster
Posts : 3282 Join date : 2011-06-15 Age : 1010 Location : U.S.S.A - United Socialist States of America
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 7:14 pm | |
| There is the possibility that they are asleep in the office and are too lazy to get up and answer the phone. ..but, yeah.. I really think Wednesday night would be the time to call. | |
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aosepsa 용개형 보고있지? EE!!
Posts : 1595 Join date : 2013-11-26
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 7:37 pm | |
| my imagination about C.S.
https://youtu.be/UrjVO7EKMV4?t=3m14s | |
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nzlk Regular Poster
Posts : 403 Join date : 2011-05-07
| Subject: Re: Fake Contact Info? Tue Jul 29, 2014 11:16 pm | |
| Their customer service/ticket responders have been dead for a while I think. I didn't get some charge bonuses from the Paypal spring gaming sale and sent in a couple of tickets, no response as of yet. I've more or less given up on it | |
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AnTi90d Grand Poster
Posts : 3282 Join date : 2011-06-15 Age : 1010 Location : U.S.S.A - United Socialist States of America
| Subject: Re: Fake Contact Info? Wed Jul 30, 2014 12:39 am | |
| Maybe people should try spamming the support desks for all of CS's games. I heard that most of CBEN's GMs hang out in Get Amped, so they might look at their emails more often. Also, remember, for the cost of a few stamps, you too can mail dildos to Tempura. - Quote :
CyberStep Communications, Inc. 75 East Santa Clara, Suite1390 San Jose, CA 95113 | |
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AhegaoMaster 野獣先輩
Posts : 3335 Join date : 2013-08-07
| Subject: Re: Fake Contact Info? Wed Jul 30, 2014 1:32 am | |
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Guest Guest
| Subject: Re: Fake Contact Info? Wed Jul 30, 2014 2:28 am | |
| - aosepsa wrote:
- my imagination about C.S.
https://youtu.be/UrjVO7EKMV4?t=3m14s yeeeee AVGN |
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Sakura1 Crab
Posts : 5579 Join date : 2013-06-25 Location : Bad Cake I hope u choke on watermelons
| Subject: Re: Fake Contact Info? Fri Aug 01, 2014 12:12 pm | |
| also rigged gara. why havent anyone called the asian cops on CS or the goddam government on them yet | |
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Toilet-Flusher Ace Poster
Posts : 1045 Join date : 2011-06-13
| Subject: Re: Fake Contact Info? Sun Aug 03, 2014 12:11 am | |
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That_Wiesel_Guy Legendary Poster
Posts : 4551 Join date : 2011-08-09 Age : 431
| Subject: Re: Fake Contact Info? Sun Aug 03, 2014 12:28 am | |
| Missing 400rt for about 4 months. I know exactly why and they do too, but they never fixed the problem. | |
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