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 Please help I can't login to game

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Arsenixc
Newcomer
Newcomer
Arsenixc

Male Posts : 16
Join date : 2015-08-30
Age : 23
Location : Thailand

Please help I can't login to game  Empty
PostSubject: Please help I can't login to game    Please help I can't login to game  EmptyThu Nov 16, 2017 5:06 am

After a long time not log-in this game (around 6 months), I decide to re-install Cosmic Break again
in first log-in I can really log in to the game and play as normal but in a second-time log-in game
somehow can't log-in, They said my password is incorrect. So I decide to change the new password bu
t still can't work. I already change password 3 times but nothing work at all. So I delete a game wi
th both ways by CB setup and check remain CB old files and re-install but still not work.
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Kuzuha
Master Poster
Master Poster
Kuzuha

Male Posts : 2432
Join date : 2011-10-03
Location : Philippines

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyThu Nov 16, 2017 5:36 am

Try to make a new Windows profile and access the game from there. See if it works.

If that fails, then better get help from CS. (not that they're helpful but I don't have an idea why you're getting that).
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Arsenixc
Newcomer
Newcomer
Arsenixc

Male Posts : 16
Join date : 2015-08-30
Age : 23
Location : Thailand

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyThu Nov 16, 2017 6:57 am

I already sent help to CS team but they still didn't response, Even is about 1 month ago since I sent email to ask them for help :<

By the way, What is Windows profile? I not sure they really related to probem. Only I think about Window Profile is something about Microsoft Windows ; w;
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elmatalast
Ace Poster
Ace Poster
elmatalast

Male Posts : 1429
Join date : 2014-06-30
Age : 27
Location : MotherEarth

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyThu Nov 16, 2017 8:26 am

probably meant user account.
Anyway check whether the "Save ID & Password" option is unmarked or not. Might be the case that you checked that box while trying to log in with different password.
Otherwise most likely you messed up while changing passwords, check your password changing confirmation mail.
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Kuzuha
Master Poster
Master Poster
Kuzuha

Male Posts : 2432
Join date : 2011-10-03
Location : Philippines

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyThu Nov 16, 2017 8:48 pm

@Arsenixc wrote:
I already sent help to CS team but they still didn't response, Even is about 1 month ago since I sent email to ask them for help :<

By the way, What is Windows profile? I not sure they really related to probem. Only I think about Window Profile is something about Microsoft Windows ; w;

That is what I meant. Create a new profile in Windows and see if the game will work in the new profile.
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Arsenixc
Newcomer
Newcomer
Arsenixc

Male Posts : 16
Join date : 2015-08-30
Age : 23
Location : Thailand

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptySat Nov 18, 2017 7:18 am

Thank you Kuzuha and Elmatalast. I will try to solve problem with both ways you suggest me :>
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Shidokun
God multi tasking
God multi tasking


Male Posts : 994
Join date : 2015-04-06
Location : The land of Nether

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptySat Nov 18, 2017 12:23 pm

Check the properties of the CB folder. I think that either options.ser or the whole folder has been set to "Read me only".
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Arsenixc
Newcomer
Newcomer
Arsenixc

Male Posts : 16
Join date : 2015-08-30
Age : 23
Location : Thailand

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 12:50 am

Well, I already try to create new Window Account and use a temporary password but still don't work. I guess I mass my password. I wonder I already check options.ser is not read-only but the folder is read-only. Weird thing is I can't put read only out from folder ;-;

and also I just log in an old account that I just accident create before, Result is can log in...

the only hope is CB team now ;-;

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Arsenixc
Newcomer
Newcomer
Arsenixc

Male Posts : 16
Join date : 2015-08-30
Age : 23
Location : Thailand

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 12:55 am

Read-Only like this...

Please help I can't login to game  Cb1210

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Kuzuha
Master Poster
Master Poster
Kuzuha

Male Posts : 2432
Join date : 2011-10-03
Location : Philippines

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 2:42 am

Unselect that option and hopefully that'll solve your issue.
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Fairlion
Regular Poster
Regular Poster
Fairlion

Posts : 373
Join date : 2016-11-04
Location : Sandbag in Br5 room

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 7:24 am

@Arsenixc wrote:
Read-Only like this...

Please help I can't login to game  Cb1210

What happened with created date?
Try installing with correct date/time.

Mine is read-only, option.ser wahtever isn't but still login normally.
Please help I can't login to game  Ebb3bf087dd83f4dbdf845a3712175a1
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Shidokun
God multi tasking
God multi tasking


Male Posts : 994
Join date : 2015-04-06
Location : The land of Nether

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 1:18 pm

Please help I can't login to game  Ab77adef6a
Well, perhaps you are missing tons of files cuz CB is a huge game
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elmatalast
Ace Poster
Ace Poster
elmatalast

Male Posts : 1429
Join date : 2014-06-30
Age : 27
Location : MotherEarth

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 10:07 pm

Yo peeps, he already said he can log in using other accounts just fine. His client is working so his problem is most likely account related.
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Sakura1
Crab
Crab


Female Posts : 5577
Join date : 2013-06-25
Location : Bad Cake I hope u choke on watermelons

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyMon Nov 20, 2017 10:52 pm

inb4 its just a weird incorrect password situation which basically locked him out of his account bc the server and the game cant connect the new and the old password into the same account.
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Arsenixc
Newcomer
Newcomer
Arsenixc

Male Posts : 16
Join date : 2015-08-30
Age : 23
Location : Thailand

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PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyWed Nov 22, 2017 2:08 am

I guess I will try to figure out in another way. Thank you for help everyone.
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Esequienes?
Genuine Drunk
Genuine Drunk


Posts : 1651
Join date : 2015-07-28

Please help I can't login to game  Empty
PostSubject: Re: Please help I can't login to game    Please help I can't login to game  EmptyWed Nov 22, 2017 4:36 am

Now nobody can log in.
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