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 Cant log in !

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bladereload1
Newcomer
Newcomer


Posts : 2
Join date : 2013-11-12

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PostSubject: Cant log in !   Cant log in ! EmptyTue Nov 12, 2013 3:31 am

ive just stopped playing for 1 year. why every time i logged in it always says incorrect username/password but i can log the same account in the cosmic break website? Please tell i wanna play this game again.
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Shai
Legendary Poster
Legendary Poster
Shai

Female Posts : 4410
Join date : 2012-07-30
Age : 26
Location : Lost Canvas

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PostSubject: Re: Cant log in !   Cant log in ! EmptyTue Nov 12, 2013 3:41 am

@bladereload1 wrote:
ive just stopped playing for 1 year. why every time i logged in it always says incorrect username/password but i can log the same account in the cosmic break website? Please tell i wanna play this game again.
Does your username have uppercase in them? Idk about the site, but the game itself is case sensitive. If your login name for example is 'Bladere' and you type in 'bladere' it won't work because the B is lowercase.
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paladin7378
Regular Poster
Regular Poster


Male Posts : 135
Join date : 2013-10-08

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PostSubject: Re: Cant log in !   Cant log in ! EmptyTue Nov 12, 2013 3:43 am

hmm... i think this out of anyone hands.

or maybe it the case-sesitive thing, try that first then try contacting support
https://www.cosmicbreak.com/support/mailform
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bladereload1
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Posts : 2
Join date : 2013-11-12

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PostSubject: Re: Cant log in !   Cant log in ! EmptyTue Nov 12, 2013 5:22 am

THANKS THE UPPERCASE SOLVE MY PROBLEM!!
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