9/28 Unscheduled Maintenance

Fixed as of 9/27 Unscheduled Maintenance:

Bug with the Perfect Attendance Campaign in which players were able to
obtain a Fall Attendance Card and untradable [Ro] Lucky Cube ALPHA from
Arena once for every time they logged out and logged back in has been
fixed. (Note that there was no way to obtain [Ro] Event Cubes or [Hu]
Lucky Cubes from the bug.)

In order to make sure that all players end up with an equal number of
[Ro] Lucky Cube ALPHA prizes, we have taken the following steps:

1. All Fall Attendance Cards passed out from the campaign up
until now have been changed to "Fake Attendance Card" items. These cards
now do nothing, and no longer count for the Perfect Attendance
Campaign.

2. All untradable [Ro] Lucky Cube ALPHAs passed out from the
campaign up until now have been changed to "10 UC Cube" items, which
contain 10 UC each. By doing this, we have ensured that any unopened
cubes obtained due to the bug no longer contain [Ro] Lucky Cube ALPHA
prizes.

3. All players who opened 11 or more of the untradable
[Ro] Lucky Cube ALPHAs from the bug have had their account data rolled
back to the state that it was in as of 9/27 weekly maintenance. All Rt,
Rt Charge Bonus Campaign bonus items/parts, and Premium Charge bonus
items/parts purchased by these players and lost as a result of the
rollbacks have been redistributed.

4. We will be sending 10 untradable [Ro] Lucky Cube
ALPHAs to all players who have logged in since 9/27 weekly maintenance,
plus all players who login between now and 24:00 Server Time, 9/30. These cubes will be sent out on 10/1.
However, players who opened between 1 and 10 of the untradable [Ro]
Lucky Cube ALPHAs from the bugged campaign will only be sent a number of
additional [Ro] Lucky Cube ALPHAs equal to 10 minus the number of cubes
that they opened. In other words, we will bring the total number of
[Ro] Lucky Cube ALPHA prizes obtained by all players who login before
24:00 Server Time, 9/30, to an even 10. Please consider these 10
free [Ro] Lucky Cube ALPHAs as part of the compensation for this bug and
the trouble that it has caused.

As for the Perfect Attendance campaign itself, it has been modified in the following way:

1. [Ro] Lucky Cubes ALPHAs are no longer a campaign prize, and have been replaced by [Wp] Lucky Cube ALPHAs.



2. The length of the campaign has been changed from 35 to 34
days, and the final 6 prizes may now be obtained by collecting 29
through 34 cards, as opposed to 30 through 35 cards, in order to make up
for the lost day of 9/27. Please see the updated Prize Chart above for
details.

Finally, in order to make up for the long maintenance, we will also be turning on x3 Multipliers for UC, Exp, and Drop Rate
from now until 24:00 Server Time, 9/30. (Note: this is in addition to
the 10 free [Ro] Lucky Cube ALPHAs that will be sent out on 10/1.) We
sincerely apologize for the trouble and long unscheduled maintenance,
and thank you all for your cooperation and understanding.

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Additional Note 1: Because the untradable [Ro]
Lucky Cube ALPHAs were used once before, during the Facebook Like Drive
Campaign, any players who still had leftover unopened [Ro] Lucky Cube
ALPHAs from that campaign have had those cubes turned into 10 UC Cubes.
We are currently working on compiling a list of all users who lost
cubes, and will be sending those users the appropriate number of
replacement cubes on 10/9. For complete details about this process, see this GM diary entry. There is no need to contact us about this problem anymore. Thank you.

Additional Note 2: We have observed a
phenomenon in which some clans seem to have temporarily disappeared
in-game after the unscheduled maintenance. We believe the clan
disappearances to be some kind of side effect of the rollbacks described
above, but we haven't been able to work out the details yet. However,
we have confirmed is that, once several players belonging to a
"disappeared" clan have logged into the game, that clan will usually
reappear in-game with all of its member data in-tact. Therefore, for the
time being, we ask that players whose clans seem to have disappeared
simply wait for a few more clan members to login, as that may cause the
clan to suddenly reappear. We apologize for the inconvenience.


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Update: Because Bazaar had already been held
twice in September, it seems that it failed to automatically activate on
on 9/29. Therefore, we will be holding Bazaar on 10/6 instead.
(We will run Bazaar again on 10/13 too, in keeping with the every other
week pattern as if Bazaar had been held on 9/29). Our apologies for the
mistake!